Delete Your Account

Option 1 — Delete from within the app

This is the fastest path. Your account is removed immediately on device, and server-side deletion completes within 30 days.

On Android (Google Play)

1. Open Joyful Muslims on your Android phone or tablet and make sure you are signed in
2. Open Settings: tap your profile seal at the top of Home, or tap the ☰ Menu at the top of the Books tab and choose Settings
3. Scroll to the bottom, below Refresh Library and Sign Out, and tap Delete Account
4. Tap Delete to confirm

On iPhone or iPad

1. Open Joyful Muslims on your iPhone or iPad
2. Tap Settings (gear icon, top right)
3. Scroll to Account → Delete Account
4. Confirm with your Apple ID (Sign in with Apple users) or password

Option 2 — Email us

If you no longer have access to the app, or prefer to delete by email, write to privacy@joyfulmuslims.com.

Include the email address (or the Apple ID / Google account email you signed in with) associated with your account. We will verify your identity, delete the account within 30 days, and send a written confirmation.

What gets deleted

• Your profile (name, email, user identifier)
• Listening progress, bookmarks, and streaks
• Any JM Scholar conversation history from app versions before 3.1
• Push-notification device registrations
• Local app caches and downloads on your device

What we must retain

Certain records must be kept under Danish and EU law, even after account deletion:

• Purchase and tax records — retained for 5 years (Danish Bookkeeping Act). These contain transaction identifiers, not personal profile data.
• Anonymised usage metrics — aggregate analytics with no link to you personally remain in our statistics.

Subscriptions are separate

Deleting your Joyful Muslims account does not cancel an active Apple or Google Play subscription. To stop billing on Apple, open Settings → [your name] → Subscriptions on your Apple device, or visit App Store Subscriptions, and cancel Joyful Muslims. On Android, open the Google Play Store → your profile icon → Payments & subscriptions → Subscriptions, or visit Google Play Subscriptions, and cancel Joyful Muslims.

GDPR rights

Under the EU General Data Protection Regulation, you additionally have the right to access, correct, and export your data. Write to privacy@joyfulmuslims.com with the request. We respond within 30 days.